Week 1 – Discussion 1

There are many different types of conflict and many ways to resolve them. Communication is the most important component in managing conflicts and working on a resolution. Visit Slideshare (Links to an external site.) and review several presentations regarding conflict resolutions or managing conflict. Select one presentation to share with the class.

Provide the link, the title of the presentation, the author, and a brief summary of the presentation. Identify why conflict occurs and the communication processes used to manage or resolve conflict.

Your initial response should be 250 – 300 words

Week 1 – Discussion 2

Conflict can be productive. Although when most people are surveyed, they have a negative view of conflict.

Explain how conflict can have productive results. What are some skills needed to effectively manage conflict? Discuss why many people have a negative view of conflict. Identify ways that a person can begin to view conflict in a positive manner.

Your initial response should be 250 – 300 words