Case Study 3: Driving Ari Fleet Management with Real-Time Analytics

  • Why was data management so problematic at ARI?
  • Describe ARI’s earlier capabilities for data analysis and reporting and their impact on the business.
  • Was SAP HANA a good solution for ARI? Why or why not?
  • Describe the changes in the business as a result of adopting HANA.

Case Study 4: Zappos

  • Define SCM and how it can benefit Zappos.
  • Explain CRM and why Zappos would benefit from the implementation of a CRM system.
  • Demonstrate why Zappos would need to implement SCM, CRM, and ERP for a connected corporation.
  • Analyze the merger between Zappos and Amazon and assess potential issues for Zappos customers.
  • Propose a plan for how Zappos can use Amazon’s supply chain to increase sales and customer satisfaction.

Solution instructions:

  • Each answer for each question must be not least then 100 words
  • • The ‘answers’ to the questions are best formulated by reviewing the case and the reading materials up
  • Please attach the references used for the solution
  • Use APA Style for references
  • Plagiarism is strictly prohibited
  • Arrange the answers directly after each question
  • **Case study in attachments

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