Synthesis of key points for the 3 articles below
(For full credit, each of the 3 articles needs a minimum of 3 sentences. Each article topic requires an in-text citation (3 total).)
Sources cited in APA format
The article provided above tackles the imperfect communication that sets in the hospital environment with junior doctors. Handover is typically considered the epitome of mean of communication due to its significant information retrieval, alerting the next provider what to expect, and for patient safety purposes. Hayes et.al interviews 19 qualified doctors, mostly junior doctors, that had worked in several medical and surgical specialties. From the interviews, researchers obtained two impacts: quality of care and effect on staff. â€œThe most common quote for the consequences of poor handover was ‘things get missed’â€¦including patients not being seen, test results overlooked, confusion over care planning, and slowing the speed of patient careâ€ (Hayes et al. 2018). The inefficient information passed over by previous providers defies the very definition of healthcare: patient safety. However decimated the consequence may be, it happens quite often and daily. This article shows the deep contemplation between many providers and the miscommunication. One ambiguity would be it is within junior doctors with less experience than those considered senior doctors with superb knowledge and high expertise.
Hayes, A. J., Pool, R., Roughley, C., Scholes, S., Sharifi, L., Woodside, R., & Singleton, L. (2018). Communication and Miscommunication: Handover between junior doctors. Reinvention: An International Journal of Undergraduate Research, 11(1). Retrieved from https://warwick.ac.uk/fac/cross_fac/iatl/reinvention/archive/volume5issue1/hayes/
This research paper talks about one of the preventable deaths in hospitals are due to the miscommunication. Not only is it between physicians to physicians, but also includes between physicians and nurses, between hospitals and other hospitals (Taran, 2011). One of the worrying sources of prevalent problems in medicine is in fact miscommunication between physicians and nurses. Taran focuses on the internal problems between the two elements, not just verbal or nonverbal communications. When physicians give the tasks and orders to nurses via written requests, the nurses are required to follow for many purposes including patient safety. Because the orders consist of crucial instructions, failure to abide will lead to potential death. Taran then raises the question of â€œwhy physicians continue to employ indirect modes of communication… and why nurses donâ€™t object to it… perhaps one reason why written communication remains prevalent is that nurses fear questioning what they might consider to be a standard practice among all physiciansâ€ (Taran, 2011). The hierarchy with healthcare field had created a barrier to not communicate well without potentially questioning their abilities and standards. This research thoroughly discusses and raises questions about the miscommunication amongst all the faculty members. The only limitation is that the author had not brought up the possible methods to improve the communicating skills.
Taran S. (2011). An examination of the factors contributing to poor communication outside the physician-patient sphere. McGill journal of medicine : MJM : an international forum for the advancement of medical sciences by students, 13(1),86. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3277343/
Authors on this article talk about the miscommunication between nurses and patients that prohibits providing qualitiy for their health. They used questionnaires for both nurses and patient to assess the satisfactory of patients (70 nurses and 50 patients in a hospital). From the questionnaire, the mean score of nurse-patient commonc factors were significantly lower than those with nurse-nurse factors. The intriguing part is that this is controlled and held in Iranian culture. The diversity and multicultural aspect is similar to those in US. They state “all aspect of care and nursing are of high importance in communication with patients… patients with communication disability were three times more likely to experience medical complications” (Norouzinia et al, 2015). With the setting being in Iran and its multicultural environment, there are several elements of communication are required such as relgious background, cultural norms, and barriers. Without excellent abilities to communicate, nurses will face difficult times with the patients. The evaluation sought the impeccable ways to improve the satisfaction of patients with the results; however, the limitation of it being in Iran would be the only flaw even as multicultural and diversity the environment may be.
Norouzinia, R., Aghabarari, M., Shiri, M., Karimi, M., & Samami, E. (2015). Communication barriers perceived by nurses and patients. Global journal of health science, 8(6), 65â€“74. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4954910/