Throughout this course, you have learned how to analyze healthcare quality metrics, determine an opportunity for a healthcare improvement initiative, and recommend a healthcare quality improvement implementation plan and evaluation process. In this project, you will demonstrate the knowledge and skills needed to improve healthcare delivery for an organization. Choose a clinically or non-clinically based healthcare organization that releases public-facing data. You may decide to select a local organization or one where you work or have been a patient. For this project, you will be creating a healthcare quality improvement initiative and evaluation report in which you will describe the issue at the outset, the setting, the problem to be solved, the parties affected, and the reason why the issue is important to address. You will recommend a concise implementation plan and describe in detail how you plan to evaluate if your implementation was successful.
For the purposes of this project, imagine that you work on a team that monitors quality and risk management within the organization you selected. Whether you are coming from a nursing lens or a healthcare administration lens, your task is to analyze the healthcare quality metrics for the organization you selected. Based upon your analysis of the data, you will determine an opportunity for a healthcare improvement initiative for the organization. Then, you will provide a recommendation so that the organization can improve the quality and/or safety of its healthcare delivery. Finally, describe how you will evaluate the effectiveness of your plan.
Your report should contain the following sections:
- Metric analysis: Analyze the healthcare quality metrics of your chosen healthcare organization based on their public data.
- Opportunity for improvement: Determine an opportunity for a healthcare quality improvement initiative for the healthcare organization you selected.
- Recommendation: Provide a recommendation for the organization you selected so that the organization can improve the quality and/or safety of its healthcare delivery and determine how to evaluate if your recommendations were successful.
***CHOSEN HEALTHCARE ORGANIZATION: TEXAS HEALTH RESOURCES
PUBLIC DATA TO ANALYZE: CONSUMER EXPERIENCE AND SATISFACTION
For reference please include: