Conflict management

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conflict management

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Using the Reflective Conflict Guide for the APN (Word), think back to a clinical or practice situation in which a conflict arose. This can be an event that was recent or many months ago. After reading the required readings, including the conflict resolutions steps article, begin to apply what you have learned to that situation, by following the prompts in the conflict guide. This will not be shared with your classmates, as the goal of this exercise is to have you truly reflect on a situation that was unethical, immoral, negligent, etc., so that you can identify appropriate actions if put in the same position in the future.

 

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Conflict management

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In 450–500 words, address the following prompts. Be sure to maintain HIPAA confidentiality guidelines by not revealing personal details.

  • Share an incident in your professional nursing career in which conflict existed.
  • Objectively present the factors contributing to this conflict.
  • How did the response of the nursing leader influence the conflict? clear examples supported by course content and references.Cites three or more references, using at least one new scholarly resource that was not provided in the course materials.All instruction requirements noted.

People approach conflict using 5 styles: avoidance, competition, accommodation, compromise and collaboration.

Use one of these 4 approach to resolve conflict: 1. separate the people from the problem. 2. Focus on interests, not position.  3 Invent options for mutual Gains. 4. Insist on using objective criteria. 

Grading rubic: Provides clear examples supported by course content and references.Cites three or more references, using at least one new scholarly resource that was not provided in the course materials.

 

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