PURPOSE: Apply interpersonal communication theories and concepts of conflict management, disconfirming and confirming messages, and communication climates (Chapter 8). In your paper, you will analyze how interpersonal communication theory can be applied in a variety of conflict scenarios and climates observed in the film. To support your analysis, incorporate quotes and examples from the film, key concepts from your textbook, and other credible communication sources. REQUIREMENT: This paper should be approximately three to five pages in length, 12- point font size, 1 inch margins, double spaced, proofread, and your own work. Make sure to include traditional essay components such as an introduction paragraph and a conclusion paragraph. TOPIC: Your paper should address the following three subjects: A, B, & C. A. We have already studied how intercultural differences can be a cause for conflict. Connect concepts from Chapter 4 Interpersonal Communication and Diversity: Adapting to Others and vividly bring out the personalities of atleast 2 characters based on their cultural orientation. Identify instances of interpersonal conflict within intercultural communication situations. 1. Identify a specific scene in the film “Crash” in which a character is using one of the conflict management styles explained in Chapter 8 Conflict Management skills. After you identify a scene in which a particular,conflict management style is used by a character, provide evidence and explain how their communication matches the communication associated with that particular style. Also, elaborate on the effects that the character’s conflict management style had on the situations they were involved in. Make sure to cite your textbook, quotes/examples from the movie, and/or other credible communication source to support your argument. Please note, as you watch the film, you will be able to identify each of the five styles of conflict (None are left out of the film). i. The styles are: Competing, Avoiding, Compromising, Collaborating, and Accommodating 2. Choose one particular,conflict scenario from the movie, summarize the scenario, and analyze how the characters could change their communication and conflict management styles to improve how the conflict was resolved. Apply key communication concepts from our class to help improve interpersonal conflict. Again, make sure to provide quotes or examples from the movie and your textbook that support your observations. B. How does the communication climate impact how interpersonal conflict is resolved? 1. Analyze a communication situation from the film in which a supportive climate was developed. Emphasize how confirming messages were used. What impact did using confirming messages (Chapter 5 Listening and responding skills) have on the way that the interpersonal conflict was resolved? Make sure to provide quotes or examples from the movie and your textbook that support your observations. 2. Analyze a communication situation from the film in which a defensive climate was developed. Emphasize how disconfirming messages (Chapter 5 Listening and responding skills) were used. What impact did using disconfirming messages have on the way that the interpersonal conflict was resolved? Make sure to provide quotes or examples from the movie and your textbook that support your observations. C. Why is it valuable to study communication between strangers, friends, lifepartners or family matter? The film “Crash” talks about the need to shorten the distance between strangers and lessen interpersonal conflict. Identify, explain, and synthesize how interpersonal communication skills and theory can help people lesson interpersonal conflict. Include key concepts from Chp 1 to Chp 8 “Interpersonal relationships family and workplace,” as well as communication skills we have learned in previous units including but not limited to: perception, nonverbal communication, language, listening, etc. FORMAT 1. With the final draft of the paper, you will need to turn in a typed bibliography (reference list) of your sources written in APA format. 2. Your paper should be well organized and easy for your readers to follow. 3. You must research your topic well. It is important to be ethical in your writing. Part of this will involve using accurate and current information that is well researched. 4. For this paper you will need at least 3 credible sources, and they must be cited in-text with attributive tags, and cited in your bibliography. You may not receive credit for questionable sources (Wikipedia, .com websites, blogs, etc.), so be sure to check their credibility; when in doubt, email me & ask. 5. Your paper is due in a traditional, college-level essay structure. Please include: a) an introduction with a thesis statement, b) body paragraphs that elaborate on your main ideas, c) a conclusion with a thoughtful reflection on your main points as well as any insights you gained, as a result of your analysis

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